Even a single client is important !!
How many times you heard about a big foreign clientele ditching a budding company right at the end and went along with some other group just because they seemed to give a better deal.
Many a times... right?
But when was the last time you heard that the same foreign clientele booked the same trip with the same budding company next year ignoring the same reasons they left them for.
What would you have done when you get a 99% cancellation for a trip where you have already booked everything? Obviously anyone would have cancelled the trip, to save on that extra expense, or may be you would have forwarded that client to some other company. But not these guys...
It was June 2015 when 15 people ditched a budding company (owned by a lady rider) for another group citing many reasons like 25 day tour is too long for Ladakh and Spiti, other group is giving it in a cheaper rate, how can a lady be a ride captain and many more...
At the end, this company had just one client to take on a 25 day tour to Ladakh and Spiti.
Even after knowing that she already lost a lot of money in bookings for all those who chose someone else, she still chose to take that single client to every place she promised him.
That lady is Arti Navindgikar, the client was Zaid Oas, a Malaysian citizen, and the other rider was Arti's husband Arvind Singh
They did come across one of those 14 people on more plains and helped him fix his bike when the rest of his battalion of 80 people deserted him in the middle of nowhere.
Now talk about Irony!!
This year the same group has booked an exclusive 25 day tour with Arti.
Reasons??
Well... some things are better experienced slowly and at its own pace.
When asked, why did you go with a single client, Arti said - "True work always pays". And it certainly has! Good going guys, God always bless people like you!
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